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Services of Telegraz Group

Inbound Services
  • Inbound customer service
  • Inbound technical support
  • Inbound order taking
  • Inbound help desk
  • Inbound sales
  • Inbound collections
  • Complaints and escalations

Outbound Services

  • Outbound appointment setting
  • Outbound market research
  • Outbound surveys
  • Outbound sales
  • Outbound collections

Interactive Services

  • Web chat
  • Interactive voice response
  • Email customer service

Back Office Services

  • Fulfillment services
  • Data entry services
  • Data capture services
  • Data mining
  • Data conversion


  • Finance
  • Technical support
  • Retail/food and beverages
  • Travel and tourism
  • Banking
  • Healthcare
  • Telecom
  • Insurance


Out of the various choices you have in the market for your business processes to be outsourced to, we at Telegraz provide services with our own personality and creativity seal, we give each contact a special touch. The customers feel identified, when we put care in each word and action to increase their loyalty and profit.

All these external results are not possible without a good atmosphere. The work environment at Telegraz is confirmed by a great team of people that elevate the expected results and create identification with the goals of CUSTOMER DELIGHT!

We enable profitable contact between you and your customers. Improve your return on equity, enjoy Telegraz services!


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