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About Telegraz Group

 

Telegraz Group LLC is an IT enabled service provider offering high quality services in all major Voice and Non-Voice Segments of the Business Process Outsourcing [BPO] Space for small and large enterprises worldwide. Founded and promoted by experienced entrepreneurs from various verticals, we can provide services to global corporations meeting their quality standards and delivery requirements successfully. We combine process expertise, Information Technology & Analytical capabilities with operational insight and experience in diverse industries to provide a wide range of services using our global delivery platform located in the heart of the city of Yerevan, Armenia. We develop a business into business of excellence with efficiency, accuracy and a goal – driven attitude.

 

Our Vision – "At Telegraz we aspire to be recognized globally as an organization providing innovative solutions for critical front and back office processes. We believe through our pioneering spirits and efforts we will empower our business partners to sustain and enhance their strategic capabilities."

 

Our Mission – "By constantly improving our company's productivity, effectiveness and services we provide to our clients, we work to foster a result-oriented atmosphere while leaving a positive imprint on society and the environment. Creativity, Teamwork and Persistence are our currency."

 

Our Purpose – "Our purpose is very simple—to satisfy our customers better than our competitors, which in turn will help us create and keep more customers".

 

We are passionate about creating value for our customers, partners and society through continuous and contagious innovation aimed at gaining their lifetime loyalty. Our goal is to deliver significant value to our clients by continuously improving their processes and to provide end-to-end business impact.

 

 

SnapShot of Telegraz

 

  • Robust project cycle
  • Technology and structure
  • Total management experience of over 60 years
  • World class operational and delivery excellence with quality methodology
  • Capacity to take growth up to 500 seats in short notice
  • Designed for 24/7 support for your customers
  • State of the art facility
  • Fiber optic connection
  • Full redundancy with 3 days nonstop backup
  • Have incorporated industry best practices in hiring, training, quality and compliance
  • Competitive pricing
  • Low migration expenses
  • Our solutions are low priced, efficient services, where you get cost advantage, and competitive edge